Shipping Policy

At Surftech EU, we are committed to providing efficient and reliable shipping services to ensure your products arrive in perfect condition and in the shortest possible time. Below, you will find our shipping rates and times according to the region.

Shipping Rates:

  • Spain:

    • 1-4 business days:
      • Orders from €0 to €200: €10
      • Orders of €200 and above: Free shipping
  • Europe (Albania, Germany, Andorra, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Czech Republic, Vatican City, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Iceland, Åland Islands, Faroe Islands, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russia, Serbia, Sweden):

    • 3-7 business days:
      • Orders from €0 to €200: €20
      • Orders of €200 and above: Free shipping

 

Payment Methods

We offer several secure payment options to suit your preferences. Below, we detail each available payment method:

  • Credit/Debit Card: We accept most major credit and debit cards (Visa, Mastercard, American Express, among others). Payment is securely processed through our payment service provider, ensuring the protection of your data.

  • PayPal: You can choose to pay securely through your PayPal account. This option allows you to link your bank account or credit/debit card to PayPal to make payments without sharing your financial details directly with us.

  • Google Pay: If you have a Google account and have set up Google Pay, you can use this option to pay quickly and securely without manually entering your payment details.

  • Shop Pay: Shop Pay is a fast and secure payment platform specifically designed for Shopify stores. If you have used Shop Pay before, you can complete your purchase with just a few clicks. Additionally, this option allows you to securely store your payment and shipping information for faster future purchases.

 

Item Warranty

All our products come with a warranty against material and manufacturing defects provided by our suppliers. The estimated time for warranty processing can take up to a month. The warranty solution is provided directly by the supplier, and the customer must bear the cost of shipping the product for review. Contact us for information on low-cost shipping options.

Surfboard Warranty

All our surfboards are covered by warranty under the following conditions:

  • The warranty covers factory material defects for 1 year, subject to confirmation by the respective brand.
  • The warranty is valid only with the attached purchase receipt.

The warranty does not cover:

  • Damage caused by improper use of the boards.
  • Breakages caused by impacts, falls, natural disasters, misuse, or poor maintenance.
  • Damage from prolonged exposure to the sun, hot water, or high temperatures, or from leaving the board inside a car under the sun.
  • Damage resulting from using the boards for purposes beyond their original design.
  • Personal or material damage resulting from improper use of the boards.

Tablas Surf Company S.L. is not responsible for damages not approved by the respective brand’s technical service. This warranty is only valid for the first buyer and becomes void if the board is resold.