Surftech EU welcomes you and invites you to carefully read the General Terms of Use of this Website (hereinafter, the “General Terms of Use”) which describe the terms and conditions that will apply to your navigation on it, in accordance with the applicable Spanish regulations. Since Surftech EU may modify these Terms of Use in the future, we recommend that you visit them periodically to stay properly informed of any changes made.
In order to ensure that the use of the Website adheres to criteria of transparency, clarity, and simplicity, Surftech EU informs the User that any suggestions, doubts, or queries about the General Terms of Use will be received and resolved by contacting us through the phone numbers: +34985354700 or by sending an email to: surftech@tablassurfshop.com
01 - OBJECTIVE
Surftech EU provides the content and services available on the Website, subject to these General Terms of Use and the General Terms of Contracting, as well as the policy on the processing of personal data (hereinafter, the “Privacy Policy”). Access to this Website or its use in any way grants you the status of “User” and implies the unreserved acceptance of each and every one of these General Terms of Use, with Surftech EU reserving the right to modify them at any time.
These General Terms of Contracting and use are intended to regulate the provision of information provided in the Surftech EU online store as well as the commercial transactions that arise between Surftech EU and the users of the domain www.surftecheurope.com.
Consequently, it is the responsibility of every User to carefully read the General Terms of Use and General Terms of Contracting in force each time they access this Website, so if you do not agree with any of them, you should refrain from using this Website.
Likewise, you are warned that, on occasions, specific conditions may be established for the use of specific content and/or services on the Website, and the use of such content or services will imply acceptance of the specific conditions specified therein.
02 - SERVICES
Through the Website, Surftech EU offers Users the possibility to:
03 - PRIVACY AND DATA PROCESSING
When it is necessary to provide personal data to access certain content or services, Users will guarantee their truthfulness, accuracy, authenticity, and validity.
SURFTECH EU is responsible for the personal data file of the website users; and it also manages the orders placed through www.surftecheurope.com.
The data provided by users will form part of a file duly notified to the Data Protection Agency, and Surftech EU will give such data the automated processing that corresponds according to its nature or purpose, under the terms indicated in the Privacy Policy section.
04 - INDUSTRIAL AND INTELLECTUAL PROPERTY
The User acknowledges and accepts that all the contents displayed on the Website, especially designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs susceptible to industrial and/or commercial use are subject to Intellectual Property rights and all trademarks, trade names, or distinctive signs, all industrial and intellectual property rights, on the contents and/or any other elements inserted in the page, which are the exclusive property of SURFTECH EU and/or third parties, who have the exclusive right to use them in the economic traffic. Therefore, the User agrees not to reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify such contents, keeping SURFTECH EU harmless from any claim arising from the breach of such obligations. In no case does access to the Website imply any type of waiver, transmission, license, or total or partial transfer of such rights, unless expressly stated otherwise. These General Terms of Use of the Website do not grant Users any other right of use, alteration, exploitation, reproduction, distribution, or public communication of the Website and/or its Contents other than those expressly provided herein. Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for that purpose by SURFTECH EU or the third party holder of the affected rights.
The contents, texts, photographs, designs, logos, images, computer programs, source codes, and, in general, any intellectual creation existing on this site, as well as the site itself as a multimedia artistic work, are protected as copyright by intellectual property legislation. SURFTECH EU owns the elements that make up the graphic design of the Website, the menus, navigation buttons, HTML code, texts, images, textures, graphics, and any other content of the Website or, in any case, has the corresponding authorization for the use of such elements. The content provided on the Website may not be reproduced in whole or in part, nor transmitted, nor recorded by any information retrieval system, in any form or by any means, unless prior written authorization is obtained from the aforementioned Entity.
Likewise, it is prohibited to remove, circumvent, and/or manipulate the “copyright” as well as the technical protection devices, or any information mechanisms that may contain the contents. The User of this Website undertakes to respect the rights enunciated and to avoid any action that could harm them, reserving in any case SURFTECH EU the exercise of any means or legal actions that may correspond in defense of its legitimate intellectual and industrial property rights.
05 - OBLIGATIONS AND RESPONSIBILITIES OF THE WEBSITE USER
The user is generally obliged to comply with these Conditions as well as to comply with the special warnings or instructions for use contained therein or on the Website, and to always act in accordance with the law, good customs, and the requirements of good faith, using due diligence and refraining from using the Website in any way that may prevent, damage, or impair its normal operation, the goods or rights of SURFTECH EU, its suppliers, other users, or any third party in general. Access and use of the portal by minors without the express consent of parents or guardians is prohibited.
The User specifically agrees to:
Notwithstanding the provisions of the previous section, the User must also refrain from:
a. Making unauthorized or fraudulent use of the Website and/or the contents for illegal purposes or effects, prohibited in these General Terms of Use, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or impede the normal use of the services or documents, files, and all kinds of contents stored on any computer equipment.
b. Accessing or attempting to access restricted areas or resources of the Website, without meeting the conditions required for such access.
c. Causing damage to the physical or logical systems of the Website, its suppliers, or third parties.
d. Introducing or spreading computer viruses or any other physical or logical systems that are likely to cause damage to the physical or logical systems of SURFTECH EU, its suppliers, or third parties.
e. Attempting to access, use, and/or manipulate the data of SURFTECH EU, third-party providers, and other Users.
f. Reproducing or copying, distributing, allowing public access through any form of public communication, transforming, or modifying the contents, unless authorized by the holder of the corresponding rights or legally permitted.
g. Suppress, hide, or manipulate the notes on intellectual or industrial property rights and other identifying data of the rights of SURFTECH EU or third parties incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be inserted into the contents.
h. Obtain and attempt to obtain the contents using means or procedures other than those that, as the case may be, have been made available to you for this purpose or have been expressly indicated on the web pages where the contents are found or, in general, those that are usually used on the Internet as they do not entail a risk of damage or disablement of the website and/or the contents.
i. In particular, and by way of example and not exhaustive, the User agrees not to transmit, disseminate, or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, and, in general, any kind of material that:
I. In any way is contrary to, disparages, or attacks the fundamental rights and public liberties recognized constitutionally, in International Treaties, and in the rest of the current legislation.
II. Induces, incites, or promotes criminal, denigratory, defamatory, violent actions or, in general, actions contrary to the law, morality, generally accepted good customs, or public order.
III. Induces, incites, or promotes discriminatory actions, attitudes, or thoughts based on sex, race, religion, beliefs, age, or condition.
IV. Incorporates, makes available, or allows access to criminal, violent, offensive, harmful, degrading products, elements, messages, and/or services or, in general, those contrary to the law, morality, and generally accepted good customs or public order.
V. Induces or may induce an unacceptable state of anxiety or fear.
VI. Induces or incites involvement in dangerous, risky, or harmful practices for health and mental balance.
VII. Is protected by intellectual or industrial protection legislation belonging to SURFTECH EU or third parties without having been authorized for the intended use.
VIII. Is contrary to the honor, personal and family privacy, or the image of individuals.
IX. Constitutes any type of advertising.
X. Includes any type of virus or program that prevents the normal functioning of the Website.
06 - RESPONSIBILITIES SURFTECH EU
does not guarantee continuous access, nor the correct visualization, download, or utility of the elements and information contained on the pages of www.SurftechEU.com, which may be impeded, hindered, or interrupted by factors or circumstances beyond its control. SURFTECH EU is not responsible for decisions that may be made as a result of accessing the content or information offered. SURFTECH EU may interrupt the service or immediately terminate the relationship with the User if it detects that the use of its Website or any of the services offered on it is contrary to these General Terms of Use. SURFTECH EU is not responsible for damages, losses, claims, or expenses arising from the use of the Website. It will only be responsible for removing, as soon as possible, the content that may cause such damages, provided that this is notified. In particular, it will not be responsible for damages that may arise, among others, from:
• Interferences, interruptions, failures, omissions, telephone malfunctions, delays, blockages, or disconnections in the operation of the electronic system, caused by deficiencies, overloads, and errors in telecommunications lines and networks, or for any other reason beyond the control of SURFTECH EU.
• Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others.
• Improper or inappropriate use of the Website.
• Security or navigation errors caused by a malfunction of the browser or the use of non-updated versions of it. The administrators of SURFTECH EU reserve the right to remove, totally or partially, any content or information present on the Website. SURFTECH EU excludes any liability for damages of any kind that may be due to the improper use of the freely available and usable services by the Users of the Website. Likewise, SURFTECH EU is exempt from any responsibility for the content and information that may be received as a result of data collection forms, which are only for the provision of consultation and inquiry services. On the other hand, in the event of causing damages due to illegal or incorrect use of such services, the User may be claimed by SURFTECH EU for the damages caused. You will defend, indemnify, and hold SURFTECH EU harmless from any damages arising from claims, actions, or demands of third parties as a result of your access or use of the Website. Likewise, you agree to indemnify SURFTECH EU for any damages arising from your use of “robots,” “spiders,” “crawlers,” or similar tools used to collect or extract data or any other action on your part that imposes an unreasonable burden on the operation of the Website.
07 - DATA PROTECTION
See legal notice and privacy policy Click here.
08 - COOKIES
For more information about cookies see legal notice and privacy policy Click here.
09 - REPRESENTATIONS AND WARRANTIES
In general, the contents and services offered on the Web Site are for information purposes only. Consequently, by offering them, SURFTECH EU does not grant any guarantee or declaration whatsoever in relation to the contents and services offered on the Website, including, but not limited to, guarantees of legality, reliability, usefulness, truthfulness, accuracy or marketability, except insofar as such declarations and guarantees cannot be excluded by law.
10 - DURATION AND TERMINATION
The provision of the service of the present Web Site and the other services have in principle an indefinite duration. However, SURFTECH EU may terminate or suspend any of the services of the portal. When it is possible, SURFTECH EU will announce the termination or suspension of the provision of the determined service.
11 - FORCE MAJEURE
SURFTECH EU shall not be liable in the event of impossibility to provide service, if this is due to prolonged interruptions of electricity supply, telecommunication lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.
12 - RIGHT OF WITHDRAWAL
The customer has the right to withdraw from the purchase within 14 calendar days without the need for justification, for all orders that have not been made to measure or following the customer's instructions. To do so, the following form must be completed:
13 - WITHDRAWAL FORM
(You should only complete and send this form if you wish to withdraw from the purchase made)
TO THE ATTENTION OF:
TABLAS SURF COMPANY, S.L
Returns Department / customer service
Address: PASEO DEL MURO, 4. 33202 Gijón, Principality of Asturias
Phone: 985 354 700
e-mail: surftech@tablassurfshop.com
That I D/Dª ................................................................................................................, with address at ........................................................................, telephone ...................... and e-mail ..............................
I hereby inform you that I withdraw from my contract of sale of the following goods ....................................................................................... ordered on ...../....../....... and received on ...../....../......, as I am within the time limit that the Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws grants me to do so.
In (City) ................................................, on (day) ........... of (month) ....................... of (year) 20.......
S/he ................................................
*The withdrawal period will expire after 14 calendar days, starting from the day on which the customer or a third party indicated by the customer, other than the carrier, received the order.
Legal information.
We recommend that before exercising your right of withdrawal, you read this information.
Conditions of Withdrawal
In accordance with the provisions of Royal Legislative Decree 1/2007, of 16 November, Revised Text of the General Law for the Defence of Consumers and Users and other complementary laws, TABLAS SURF COMPANY, S. L makes available to buyers their right to exercise the right of withdrawal on the purchase made, within 14 calendar days from receipt of the product, without giving any reason and without incurring additional costs, except as provided for extraordinary expenses outside the basic delivery established in the General Conditions of Purchase accepted or by the deterioration in the handling of the product for which the buyer is responsible.
Once TABLAS SURF COMPANY, S.L. has been notified of the withdrawal by the buyer, the buyer must proceed to the return of the articles/products purchased as soon as possible and, in any case, within a maximum period of 20 calendar days from the notification of the withdrawal.
The right of withdrawal shall not apply to:
(a) The supply of goods made to the specifications of the consumer and user or clearly personalised.
b) The supply of goods that are likely to deteriorate or expire rapidly.
c) The supply of sealed goods which are not suitable for return for reasons of health protection or hygiene and which have been unsealed after delivery.