General Terms and Conditions of Use

The website www.tablassurfshop.com , (hereinafter, the "Website") is property of TABLAS SURF COMPANY S. L. , (hereinafter, "(TABLASSURFSHOP)", with registered office at PASEO DEL MURO 4, 33202 GIJON, ASTURIAS, AND CIF no . of the Information Society and Electronic Commerce (LSSICE), TABLASSURFSHOP offers the following information: Domain ownership corresponds to the company:  

  • Domain owner: TABLAS SURF COMPANY SL
  • Email:  surftech@tablassurfshop.com
  • Telephone: +34985354700/+34646391848
  • Fax: +34985354700

TABLASSURFSHOP welcomes you and invites you to carefully read the General Conditions of Use of this Website (hereinafter, the "General Conditions of Use"), which describe the terms and conditions that will be applicable to your navigation through it, in accordance with the provisions of the applicable Spanish regulations. Since TABLASSURFSHOP may modify these Terms of Use in the future, we recommend that you visit them periodically to be duly informed of the changes made. With the aim that the use of the Website conforms to criteria of transparency, clarity and simplicity, TABLASSURFSHOP informs the User that any suggestion, doubt or query regarding the General Conditions of Use will be received and resolved by contacting the following telephone numbers: + 34985354700 / +34646391848 or by sending an email to the email address: surftech@tablassurfshop.com  
 

01 - OBJECT

TABLASSURFSHOP supplies the content and services that are available on the Website, subject to these General Conditions of Use and the General Contracting Conditions, as well as the policy on the processing of personal data (hereinafter, the "Privacy Policy "). Access to this Website or its use in any way grants you the qualification of "User" and implies unreserved acceptance of each and every one of these General Conditions of Use, TABLASSURFSHOP reserving the right to modify them at any time.
The purpose of these General Conditions of Contract and use is to regulate the making available of the information provided in the TABLASSURFSHOP online store as well as the commercial transactions that arise between TABLASSURFSHOP and the users of the domain www.tablassurfshop.com.
Consequently, it will be the responsibility of every User to carefully read the General Conditions of Use and General Contracting Conditions in force each time they access this Website, so if you do not agree with any of the same provisions herein, you must refrain from using this Website.
Likewise, you are warned that, on occasions, particular conditions may be established for the use of specific content and/or services on the Website; the use of said content or services will imply acceptance of the particular conditions specified therein.

02 - SERVICES

Through the Website, TABLASSURFSHOP offers Users the possibility of:

  1. Acquire a whole series of items through online purchase.
  2. Information about the surf board school, available courses, prices, schedules and rental of surf equipment.
  3. News and current affairs related to related activities and events.
  4. Subscriber photo gallery.

03 - PRIVACY AND DATA PROCESSING

When it is necessary to provide personal data to access certain content or services, Users will guarantee its veracity, accuracy, authenticity and validity.
TABLASSURFSHOP is responsible for the personal data file of the users of the website; and in turn he is the one who manages the orders placed through www.tablassurfshop.com.
The data provided by users will be part of a file duly notified to the Data Protection Agency, and TABLASSURFSHOP will give said data the corresponding automated treatment depending on its nature or purpose, in the terms indicated in the Data Policy section. Privacy.

04 - INDUSTRIAL AND INTELLECTUAL PROPERTY

The User acknowledges and accepts that all content shown on the Website and, in particular, designs, texts, images, logos, icons, buttons, software, trade names, brands, or any other signs susceptible to industrial use and/or commercial are subject to Intellectual Property rights and all brands, trade names or distinctive signs, all industrial and intellectual property rights, on the contents and/or any other elements inserted on the page, which are the exclusive property of TABLASSURFSHOP and/or or third parties, who have the exclusive right to use them in economic traffic. For all these reasons, the User undertakes not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify such content, holding TABLASSURFSHOP harmless from any claim arising from non-compliance with such obligations. In no case does access to the Website imply any type of waiver, transmission, license or total or partial assignment of said rights, unless otherwise expressly established. These General Conditions of Use of the Website do not confer upon Users any other right to use, alter, exploit, reproduce, distribute or publicly communicate the Website and/or its Contents other than those expressly provided for here. Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for this purpose by TABLASSURFSHOP or the third party owner of the affected rights.
The contents, texts, photographs, designs, logos, images, computer programs, source codes and, in general, any intellectual creation existing on this site, as well as the site itself as a whole, as a multimedia artistic work, are protected as rights. copyright by intellectual property legislation. TABLASSURFSHOP is the owner of the elements that make up the graphic design of the Website, the menus, navigation buttons, the HTML code, the texts, images, textures, graphics and any other content of the Website or, in any case, has the corresponding authorization for the use of said elements. The content provided on the Website may not be reproduced in whole or in part, nor transmitted, nor recorded by any information retrieval system, in any form or by any means, unless prior authorization is obtained, by writing, of the aforementioned Entity.
Likewise, it is prohibited to delete, evade and/or manipulate the "copyright" as well as the technical protection devices, or any information mechanisms that the contents may contain. The User of this Website undertakes to respect the rights stated and to avoid any action that could harm them, TABLASSURFSHOP reserving in all cases the exercise of any legal means or actions that correspond to it in defense of its legitimate intellectual and industrial property rights.

05 - OBLIGATIONS AND RESPONSIBILITIES OF THE WEBSITE USER

The user is obliged, in general, to comply with these Conditions as well as to comply with the special warnings or instructions for use contained therein or on the Website, and to always act in accordance with the law, good customs and requirements of good faith, using due diligence and refraining from using the Website in any way that could prevent, damage or deteriorate its normal functioning, the goods or rights of TABLASSURFSHOP, its suppliers, other users or in general. from any third party. Access and use of the portal by minors is prohibited without the express consent of parents or guardians.
The User specifically undertakes to:

  • Make appropriate and lawful use of the Website as well as the contents and services, in accordance with:
  1. The legislation applicable at all times.
  2. The General Conditions of Use of the Website.
  3. Generally accepted morals and good customs and (iv) public order.
  • Provide truthful information about the data requested in the user registration or order form, and keep them updated.
  • Provide truthful information by completing the forms contained on the Website with your personal data and keeping them updated at all times so that they respond, at all times, to the User's real situation. The User will be solely responsible for any false or inaccurate statements made and for any damage caused to TABLASSURFSHOP or third parties due to the information provided.

Notwithstanding what is established in the previous section, the User must also refrain from:

  1. Make unauthorized or fraudulent use of the Website and/or the contents for illicit purposes or effects, prohibited in these General Conditions of Use, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of the services or the documents, files and all types of content stored on any computer equipment.
  2. Access or attempt to access resources or restricted areas of the Website, without meeting the conditions required for such access.
  3. Cause damage to the physical or logical systems of the Website, its suppliers or third parties.
  4. Introduce or spread computer viruses or any other physical or logical systems on the network that are likely to cause damage to the physical or logical systems of TABLASSURFSHOP, its suppliers or third parties.
  5. Attempt to access, use and/or manipulate the data of TABLASSURFSHOP, third-party providers and other Users.
  6. Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.
  7. Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of TABLASSURFSHOP or third parties incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be inserted in the contents.
  8. Obtain and attempt to obtain the contents using means or procedures other than those that, depending on the case, have been made available for this purpose or have been expressly indicated on the web pages where the contents are found or, in general, from those that are commonly used on the Internet because they do not entail a risk of damage or disabling of the website and/or its contents.
  9. In particular, and for merely indicative and non-exhaustive purposes, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that:
  1. In any way it is contrary to, belittles or attacks fundamental rights and public freedoms recognized constitutionally, in International Treaties and in the rest of the current legislation.
  2. Induces, incites or promotes actions that are criminal, denigratory, defamatory, violent or, in general, contrary to the law, morality, generally accepted good customs or public order.
  3. Induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition.
  4. Incorporate, make available or allow access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs or public order .
  5. Induces or may induce an unacceptable state of anxiety or fear.
  6. Induces or incites involvement in practices that are dangerous, risky or harmful to health and mental balance.
  7. It is protected by legislation on intellectual or industrial protection belonging to TABLASSURFSHOP or third parties without the intended use having been authorized.
  8. Be contrary to honor, personal and family intimacy or people's own image.
  9. Constitute any type of advertising.
  10. Include any type of virus or program that prevents the normal functioning of the Website.

If to access some of the services and/or content of the Website, you are provided with a password, you are obliged to use it diligently, keeping it secret at all times. Consequently, you will be responsible for its adequate custody and confidentiality, committing not to transfer it to third parties, temporarily or permanently, nor to allow access to the aforementioned services and/or contents by outsiders. Likewise, you are obliged to notify TABLASSURFSHOP of any event that may involve improper use of your password, such as, but not limited to, its theft, loss or unauthorized access, in order to proceed to its immediate cancellation. Consequently, until the previous notification is made, TABLASSURFSHOP will be exempt from any liability that may arise from the improper use of your password, and any illicit use of the contents and/or services of the Website by any illegitimate third party will be its responsibility.
If you negligently or willfully fail to comply with any of the obligations established in these General Conditions of Use, you will be liable for all damages that may arise from said failure to TABLASSURFSHOP.

06 - RESPONSIBILITIES

TABLASSURFSHOP does not guarantee continued access, nor the correct viewing, downloading or use of the elements and information contained on the pages of www.tablassurfshop.com, which may be prevented, difficult or interrupted by factors or circumstances that are beyond its control.
TABLASSURFSHOP is not responsible for any decisions that may be made as a result of access to the content or information offered.
TABLASSURFSHOP may interrupt the service or immediately terminate the relationship with the User if it detects that any use of its Website or any of the services offered therein is contrary to these General Conditions of Use. TABLASSURFSHOP is not responsible for damages, losses, claims or expenses derived from the use of the Website. You will only be responsible for eliminating, as soon as possible, the content that may cause such damage, provided that it is notified. In particular, it will not be responsible for any damages that may arise, among others, from:

  • Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in telecommunications lines and networks, or by any other cause beyond the control of TABLASSURFSHOP.
  • Illegitimate intrusions through the use of malicious programs of any type and through any means of communication, such as computer viruses or any others.
  • Improper or inappropriate abuse of the Website.
  • Security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions of it. The administrators of TABLASSURFSHOP reserve the right to withdraw, totally or partially, any content or information present on the Website.

TABLASSURFSHOP excludes any liability for damages of any kind that may be due to the misuse of the services freely available and used by Website Users. Likewise, TABLASSURFSHOP is exonerated from any responsibility for the content and information that may be received as a result of the data collection forms, these being only for the provision of consultation and doubt services. On the other hand, in the event of causing damages due to illicit or incorrect use of said services, the User may be claimed by TABLASSURFSHOP for the damages or losses caused.
You will defend, indemnify and hold TABLASSURFSHOP harmless against any damages arising from claims, actions or demands of third parties as a result of your access to or use of the Website. Likewise, you agree to TABLASSURFSHOP against any damages arising from your use of "robots", "spiders", "crawlers" or similar tools used for the purpose of collecting or extracting data or any other action on your part that imposes an unreasonable burden on the operation of the Website.

07 - HYPERLINKS

The User agrees not to reproduce in any way, not even through a hyperlink or hyperlink, the TABLASSURFSHOP Website, as well as any of its contents, unless expressly authorized in writing by DBM.
The TABLASSURFSHOP Website includes links to other websites managed by third parties, in order to facilitate the User's access to information from collaborating and/or sponsoring companies. In accordance with this, TABLASSURFSHOP is not responsible for the content of said websites, nor is it in a position of guarantor or/or provider of the services and/or information that may be offered to third parties through third-party links.
The User is granted a limited, revocable and non-exclusive right to create links to the main page of the Website exclusively for private and non-commercial use. Websites that include a link to our Website

  1. They may not imply that TABLASSURFSHOP recommends that website or its services or products.
  2. They may not falsify their relationship with TABLASSURFSHOP or state that TABLASSURFSHOP has authorized such a link, nor include trademarks, denominations, trade names, logos or other distinctive signs of TABLASSURFSHOP.
  3. They may not include content that may be considered in bad taste, obscene, offensive, controversial, inciting violence or discrimination based on sex, race or religion, contrary to public order or illegal.
  4. They may not link to any page of the Website other than the main page,
  5. You must link to the Website address itself, without allowing the website that makes the link to reproduce the Website as part of its website or within one of its "frames" or create a "browser" on any of the pages of the Website. Website. TABLASSURFSHOP may request, at any time, that you remove any link to the Website, after which you must immediately proceed to its removal. TABLASSURFSHOP cannot control the information, content, products or services provided by other websites that have established links to the Website.

Consequently, TABLASSURFSHOP does not assume any type of responsibility for any aspect related to such websites.

08 - PLACING THE ORDER

To place an order you need to connect to www.tablassurfshop.com
How to buy:

  1. Select item. Once you have selected your size, you will see the shopping cart at the top right of the website where you can access and see the items you have purchased.
  2. You must register, you must fill out the form with your information to have access to the next step. Or if you are already a user, log in with your username and password and go to the next step.
  3. The budget is shown where you must check the items to buy and choose the payment method (you have a section where the payment methods are specified) either by TRANSFER where an e-mail is sent with the steps to follow or by CREDIT CARD which It is a secure purchase where you will be asked for a personal code to verify the card or Pay Pal that will request the necessary information to make the payment.

The validation of the order by the client expressly implies knowledge and acceptance of these General Contract Conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by TABLASSURFSHOP constitute proof of the set of transactions carried out between TABLASSURFSHOP and its clients. TABLASSURFSHOP will archive the electronic document in which the contract is formalized and it will be accessible.

09 - SHIPPING COSTS AND TIME

1.SHIPMENTS TO THE PENINSULA, BALEARIC ISLANDS AND PORTUGAL

- Shipping costs for shipments over €50.00 (VAT included) are free except for sale or second-hand items . When the purchase amount is less than €50.00 (VAT included), transportation costs are borne by the buyer. Madeira and Azores are excluded from the above offers, contact us to quote shipping. *Shipments of the Firewire Surfboards brand to any country in the European Union except Spain have a shipping cost of €40 for surfboards and €70 for longboard boards. -The approximate delivery date of the order will be found in the product sheet, selecting the size and country of delivery (upper right part of the website). If you have products with multiple delivery dates, the joint order will be delivered in the latest date. Important: All shipments made by Seur come with comprehensive insurance for the value of the merchandise sent. If you see any damage or impact, you must notify Seur within 24 hours of receiving the package. 



2. CANARY ISLANDS  

Surf Boards Company SL is a company registered for export, therefore, sales to these communities are made without VAT, to see the products without tax on the website you only have to register and have an address as a default shipping address from the canaries. 
Depending on the type of package and its amount, the following types of shipments will be made:
- Orders with amounts less than €150.00 and dimensions of up to 2kg and 90cm in the sum of their lengths, without the largest exceeding 60cm : Shipping through the Post Office with a charge of €10. There are no DUA expenses and they are exempt from IGIC.

- Orders with amounts less than €150.00 and dimensions larger than those previously mentioned : Shipping through the Post Office and delivery cost of €30. There are no DUA expenses and they are exempt from IGIC.


- Orders with amounts greater than €150.00 and dimensions of up to 2kg and 90cm in the sum of their lengths, without the largest exceeding 60cm : Shipping via SEUR air with free shipping.
*This transport has associated customs costs and local taxes (DUA and IGIC) that the customer will have to pay when delivering the order to the carrier, whose approximate value is €49.00 plus the amount of the IGIC (7% of the purchase ). 
- Orders with amounts greater than €150.00 and/or with dimensions greater than those previously mentioned : Shipping through SEUR maritime, with free shipping.
*This transport has associated customs costs and local taxes (DUA and IGIC) that the customer will have to pay when delivering the order to the carrier, whose approximate value is €49.00 plus the amount of the IGIC (7% of the purchase ). 
-The approximate delivery date of the order will be found in the product sheet, selecting the size and country of delivery (upper right part of the website). If you have products with multiple delivery dates, the joint order will be delivered in the latest date.
Important: All shipments made by Seur come with comprehensive insurance for the value of the merchandise sent. If you see any damage or impact, you must notify Seur within 24 hours of receiving the package.

3. CEUTA AND MELILLA

Tablas Surf Company SL is a company registered for export. Therefore, sales to these communities are made without VAT, to see the products without tax on the website you only have to register and have an address in Ceuta or Melilla as the default shipping address.
-Shipping to Ceuta and Melilla over €100.00 is free.
-For purchases less than €100.00 the shipping price is €10.00.
*These transports have associated customs costs and local taxes (DUA and IPSI) that the customer will have to pay when delivering the order to the carrier, whose approximate value is €49.00 plus the amount of the IPSI. 
-The approximate delivery date of the order will be found in the product sheet, selecting the size and country of delivery (upper right part of the website). If you have products with multiple delivery dates, the joint order will be delivered in the latest date.
Important: All shipments made by Seur come with comprehensive insurance for the value of the merchandise sent. If you see any damage or impact, you must notify Seur within 24 hours of receiving the package.

4. EUROPE

EUROPE ZONE 1: GERMANY, BELGIUM, FRANCE, NETHERLANDS ITALY, LUXEMBOURG, UNITED KINGDOM*, SAN MARINO* and MONACO*

Shipping for shipments over €100.00 (VAT included) is free except for sale or second-hand items.
When the purchase amount is less than €100.00 (VAT included), transport costs are borne by the buyer and amount to €10.00.
Surfboards under €340.00 will have an additional cost of €30.00 VAT included.
Shipments of the Firewire Surfboards brand to any country in the European Union except Spain have a shipping cost of €40 for surfboards and €70 for longboards.
*Shipping to the United Kingdom, San Marino or Monaco has associated customs costs, duties and local taxes, which the customer will have to pay to the transport company upon delivery of the order.
-The approximate delivery date of the order will be found in the product sheet, selecting the size and shipping country (upper right part of the website). If you have products with multiple delivery dates, the joint order will be delivered in the latest date.
Important: All shipments made by Seur come with comprehensive insurance for the value of the merchandise sent. If you see any damage or impact, you must notify Seur within 24 hours of receiving the package.

EUROPE ZONE 2: AUSTRIA, DENMARK, SLOVAKIA, SLOVENIA, HUNGARY, IRELAND, POLAND and CZECH REPUBLIC 

Shipping costs for shipments over €200.00 (VAT included) are free except for sale or second-hand items.
When the purchase amount is less than €200.00 (VAT included) the transport costs are borne by the buyer:
Surfboards of less than €340.00 will have an additional cost of €30.00 VAT included.
Shipments of the Firewire Surfboards brand to any country in the European Union except Spain have a shipping cost of €40 for surfboards and €70 for longboards.
-The approximate delivery date of the order will be found in the product sheet, selecting the size and shipping country (upper right part of the website). If you have products with multiple delivery dates, the joint order will be delivered in the latest date.
Important: All shipments made by Seur come with comprehensive insurance for the value of the merchandise sent. If you see any damage or impact, you must notify Seur within 24 hours of receiving the package.

INTERNATIONAL ZONE 3: BULGARIA, CROATIA, ESTONIA, FINLAND, LATVIA, LITHUANIA, NORWAY*, ROMANIA AND SWEDEN

Shipping costs for shipments over €200.00 (VAT included) are free except for sale or second-hand items.
When the purchase amount is less than €200.00 (VAT included), the transport costs are €20.00, which are borne by the buyer.
Surfboards under €340.00 will have an additional cost of €50.00.
Shipments of the Firewire Surfboards brand to any country in the European Union except Spain have a shipping cost of €40 for surfboards and €70 for longboards.
 *Shipping to Norway has associated customs costs, duties and local taxes, which the customer will have to pay to the transport company upon delivery of the order.
-The approximate delivery date of the order will be found in the product sheet, selecting the size and shipping country (upper right part of the website). If you have products with multiple delivery dates, the joint order will be delivered in the latest date.

REST OF COUNTRIES IN THE WORLD

Surfboards Company is an import and export company and can make sales without VAT (SPANISH TAXES OF 21%).
Contact us to find out the cost and shipping time of the desired purchase, we can ship worldwide!
However, if you prefer, we can prepare your order so that you can send the transportation you want to pick it up from anywhere in the world!
Do not hesitate to contact us for rates.

10 - PAYMENT METHODS

PAYPAL

Leader in online payments with more than 193 million accounts worldwide, it is the fastest and safest way to make payments and receive payments online. PayPal makes online shopping fast, fun and easy, and is a payment method accepted by thousands of sellers around the world. With PayPal, you don't have to worry about the disclosure of your financial information: PayPal never shares such information with sellers.
You don't have to enter your credit card number and address every time you make a purchase: just log in to your PayPal account, confirm payment, and your transaction is complete.
It's safer: Fraud detection and verification techniques are among the best in the industry.
Pay flexibly: PayPal balance, bank account, credit card or debit card.

CREDIT CARD

We guarantee that each of the transactions made on tablasurfshop.com is 100% secure. All operations involving the transmission of personal or banking data are carried out using a secure environment. Our store tablasurfshop.com uses a server based on standard SSL (Secure Socked Layer) security technology. All information you transmit to us travels encrypted over the network.
Likewise, the data about your credit card is not registered in any database but goes directly to the POS (Point of Sale Terminal of the Bank).
We also inform you that in an effort to provide greater security to credit card owners, we have incorporated into our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you are the holder of a "secured" card you can always make payments with a VISA or MASTERCARD card in our store.
In the event that your card is not a member of this payment system, tablasurfshop.com will only accept payment by VISA or MASTERCARD credit card to clients with previously demonstrated seniority and reliability.
In both cases, when paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of the card. your VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction.

SECURITY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and possible data theft. To achieve these purposes, the user/client accepts that the provider obtains data for the corresponding authentication of access controls.
We offer 100% secure payment
At www.tablassurfshop.com we guarantee that each of the transactions made is 100% secure.
All purchases you make on our website are supported by the secure server of the Banco Santander banking entity, so that your data is protected and encrypted by the most advanced technology, making it much safer to send your data to the Secure Server of banks to pay at a gas station, restaurant, etc.
What happens when I send my data over the network?
When you make the purchase and choose the payment method, when you click on the Payment by card button the website connects with the Secure Server, from that moment on you enter the secure area and register your bank details in the The bank's Secure Server, which ensures that the operation meets the required security requirements and carries out the operation, after which confirmation appears and the buyer returns to the store.
Could someone know the encryption key?
Every time a user connects to a Secure Server, it is responsible for generating a random key for the session it is establishing with the user, while the client's browser generates another key, equally random, that serves to identify itself to the user. server.
If at the time a secure connection has been established, other users connect to the server, new keys are generated again to identify the participants in the connection.
The Secure Server ensures that the generated keys never coincide while establishing several simultaneous connections.
How do I know that a secure connection has actually been established?
You will be able to tell if you have connected to a Secure Server if the URL begins with "https://". Furthermore, the most used browsers indicate this graphically by means of an icon that shows the user whether or not there is a secure connection (for example, in the case of Internet Explorer, the yellow closed padlock appears).
What security protocol is used in transmissions?
In connections with the Secure Server, the latest specifications of the standard network security protocol are used: SSL.
What financial institution guarantees the security of my transactions?
When you make a purchase with a debit or credit card at our www.tablassurfshop.com, a connection is established with the Caixa Bank Secure Server, which provides all its experience and technological infrastructure to safely and effectively support all transactions. electronic purchases made at www.tablassurfshop.com. When a payment request arrives at Banco Caixa Bank's Secure Server, it is responsible for managing the authorization or denial, in real time, of the payment for that purchase after confirming that all the data is correct to make the payment.
Where can you obtain more information?
If you want more information on security issues, you can use the information provided by Banco Caixa Bank on its website, www.caixabank.es.
3D Secure
The Banco Caixa Bank gateway is compatible with the new secure online payment protocols introduced by the Visa and Mastercard brands.
3D Secure is the most secure credit card payment system because it is capable of authenticating the cardholder, guaranteeing that the customer who is using a card number is really the cardholder. This is done using a secret key that your own bank will provide you and that only you will know; in most cases this key can be requested online. For more information you can consult your bank's website or contact it.
Very important
Our website only accepts payment with credit cards that are secured (3D Secure), so you will need a special password to buy online, which must be provided to you by the financial institution that issued the card, mentioning the need to have the 3D Secure virtual key. We recommend using this 3D Secure system, you ensure that you are the only one who can make purchases with the card, making its fraudulent use on the network impossible, guaranteeing the total security of the transactions.
How do we protect your credit card payment?
www.tablassurfshop.com uses a server based on one of the most reliable secure payment systems on the Internet: the SSL (SecureSockedLayer) security protocol. (For more information, visit www.ssl.com).
All your personal data and the information you transmit to us travels in encrypted form over the network, and is protected and encrypted before being sent for processing.
For payment with Visa and Mastercard, only CES (Secure Electronic Commerce) transactions will be accepted. After verifying that the card is attached to the CES system, the system will contact the bank that issued it so that the buyer can authorize the purchase. Once the bank confirms the authenticity, the card will be charged. Otherwise the order will be cancelled.
The payment gateway we use for your credit card payment is from Banco Caixa Bank, which encrypts your data using the 256-bit SSL protocol. Our system does not store any bank details of your credit card, but rather goes directly to the Bank's Ecommerce POS (Point of Sale Terminal).

WIRE TRANSFER

We guarantee that each of the transactions made on tablasurfshop.com is 100% secure. All operations involving the transmission of personal or banking data are carried out using a secure environment. Our store tablasurfshop.com uses a server based on standard SSL (Secure Socked Layer) security technology. All information you transmit to us travels encrypted over the network.
Likewise, the data about your credit card is not registered in any database but goes directly to the POS (Point of Sale Terminal of the Bank).
We also inform you that in an effort to provide greater security to credit card owners, we have incorporated into our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you are the holder of a "secured" card you can always make payments with a VISA or MASTERCARD card in our store.
In the event that your card is not a member of this payment system, tablasurfshop.com will only accept payment by VISA or MASTERCARD credit card to clients with previously demonstrated seniority and reliability.
In both cases, when paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of the card. your VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction.
If for any reason you are not satisfied with your order, you have a period of 14 calendar days, counting from the date of delivery of the order, for a refund and one month for exchanges. You just have to send us the product in perfect condition and in its original packaging, including guarantees, labels and instructions for use. In the case of an exchange, you will have to pay the shipping costs for the return and the new shipment.
It is very important that you return the exchange or return product(s) perfectly packaged. If the products are damaged due to inappropriate packaging, we will not accept returns. Returns of items without their original seal will not be accepted either.
Once we receive the merchandise in our warehouses and verify that all of the above conditions are met, Tablas Surf Shop will accept the return of the product and will proceed to refund the amount in accordance with the payment method made, and, if applicable, to the shipment. of the new product:
If you made the payment via credit card, the amount will be credited to the same credit card.
If you made the payment by transfer, we will ask you for an account number to pay the amount.
If you made the payment through Pay Pal, it will be credited to your Pay Pal account.
Note. You will receive a refund of the amount within a maximum period of 10 days from receipt of the exchange or return product in our warehouse. Keep in mind that if you paid by credit card, your bank may not show you the refund amount on your balance until the following month.
In the case of defective products or erroneous shipments, all shipping costs will be borne by Tablas Surf Shop.

POST OFF ME

What is Aplazame?
Aplazame is a payment method licensed by the Bank of Spain that, through its own algorithm, allows you to easily, immediately, transparently and securely defer payment for your online purchases. These are the main benefits:
POST OFF YOUR PURCHASES
You can finance your purchase in up to 12 monthly installments. You decide
FIXED FEES
Don't worry. Once you choose the installments, the amount will never vary.
FAST AND WITHOUT PAPERWORK
You will know immediately if your financing has been authorized, without paperwork.

11 - ARTICLE WARRANTIES

All our items have a guarantee against defects in materials and manufacturing provided by our suppliers. The estimated times for processing guarantees can reach one month. The warranty solution is provided by our suppliers and the customer will be responsible for the cost of shipping the product. You can consult us for a low-cost transportation system.

SURFBOARDS

  • All our boards are covered by warranty in accordance with the conditions detailed below.
  • It covers (with the brands of the corresponding boards confirming whether the warranty covers the defect) for 1 year, defects in the materials of the boards that are of factory origin.
  • This guarantee is only valid if it is accompanied by the purchase receipt stapled to it.

This warranty does not cover:

  • Impact damage caused by improper use of the boards.
  • Breakages caused by impacts, falls, catastrophes, misuse or inadequate maintenance.
  • Breakage of the boards caused by use in jobs higher than those for which they were designed.
  • Defects caused by continued exposure to the sun, hot water and high temperatures, as well as leaving the board inside a car in the sun.
  • Any damage that may arise to people or things due to improper use of the tables does not imply any responsibility of the brand or our Customer Service.

Surf Boards Company SL is not responsible for defects caused to the boards that are not approved by the Technical Service of the brands corresponding to the boards.
This guarantee will only be valid for the first buyer, losing validity if the board is sold second-hand.

12 - EXCHANGES AND RETURNS

If for any reason you are not satisfied with the order, you have a period of 14 calendar days, counting from the date of delivery of the order, to return it. (According to art. 44 of Law 7/1996, of January 15, on the Regulation of Retail Trade, modified by Law 47/2002, of December 19).
You just have to send us the product in perfect condition and in its original packaging, including guarantees, labels and instructions for use. Furthermore, in the case of an exchange, the customer will have to assume the return shipping costs. If the amount of the exchange item is greater than €50.00, we will resend the item with free shipping (in the peninsula) for other destinations, consult rates.
If the products are damaged due to inappropriate packaging, we will not accept returns.
Once we receive the merchandise in our warehouses and verify that all of the above conditions are met, Tablas Surf Company SL will accept the return of the product and will proceed to refund the amount in accordance with the payment method made, and, if applicable, to the shipping of the new product:

  • If you made the payment by credit card, the amount will be credited to the same credit card. Keep in mind that if you paid by credit card, your bank may not show you the refund amount on your balance until the following month.
  • If you made the payment by transfer, we will ask you for an account number to pay the amount. You will receive a refund of the amount within a maximum period of 10 days from receipt of the exchange or return product in our warehouse.

The refund may take a maximum of 14 days from when the consumer exercises their right of withdrawal.

In the case of defective products or erroneous shipments, all shipping costs will be borne by Tablas Surf Company SL. To make an exchange or return, send us an e-mail to  surftech@tablassurfshop.com  or call us at 985 35 47 00.
Please note that Tablas Surf Company SL does not accept freight collect shipments, before making any changes, contact us .

13 - PRICE LIST

All prices displayed in the list of our products are with taxes (unless you are registered with a VAT-exempt shipping destination). The final purchase summary shows the final price of the purchase, indicating the amount corresponding to the applicable taxes according to the country chosen in the shipping data.
In relation to Value Added Tax, as a general rule the tax rate of the destination country (European Union) will be applied. All companies belonging to countries of the European Union will be exempt from paying this tax, except for Spanish ones. VAT will not be charged on sales to any other country in the world, however, the customs systems of each country will apply the corresponding customs charges and tariffs that will be paid upon receipt of the shipment.
Due to their special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered non-EU territories. Therefore, purchases made by residents of these territories are exempt from payment of VAT (customs clearance costs and import taxes are not included in the price of the item or the shipping price, and must be paid at destination by the recipient of the merchandise).
The prices displayed on www.tablassurfshop.com may be reviewed and modified due to typographical errors or typographical errors if conditions require it at any time, and orders placed with typographical errors or typographical errors may be cancelled.

14 - DATA PROTECTION

See legal notice and privacy policy (https://www.tablassurfshop.com/politica-de-privacidad)

15 – COOKIES

For more information about cookies see legal notice and privacy policy (https://www.tablassurfshop.com/politica-de-privacidad) 

16 - DECLARATIONS AND WARRANTIES

In general, the contents and services offered on the Website are purely informative. Consequently, by offering them, TABLASSURFSHOP does not grant any guarantee or representation in relation to the contents and services offered on the Website, including, but not limited to, guarantees of legality, reliability, usefulness, veracity, accuracy, or merchantability, except in the to the extent that such representations and warranties cannot be excluded by law.

17 - DURATION AND TERMINATION

The provision of the service of this Website and the other services have in principle an indefinite duration. However, TABLASSURFSHOP may terminate or suspend any of the portal services. When possible, TABLASSURFSHOP will announce the termination or suspension of the provision of the specific service.

18 - FORCE MAJEURE

TABLASSURFSHOP will not be responsible in any case in case of impossibility of providing service, if this is due to prolonged interruptions of the electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.

19- RIGHT OF WITHDRAWAL

The customer has the right to withdraw from the purchase within a period of 14 calendar days without the need for justification, for all orders that have not been made to measure or following the customer's instructions. To do this, you must complete the following form:

WITHDRAWAL FORM

(You should only complete and send this form if you wish to cancel the purchase)

FOR THE ATTENTION OF:
TABLAS SURF COMPANY, SL
Returns Department / Customer Service
Address: PASEO DEL MURO, 4. 33202 Gijón, Principality of Asturias
Tel: 985 354 700
e-mail:  surftech@tablassurfshop.com
That I D/Ms. ……………….…….……….……….…….……….…...……………….……….……….…., residing in …………..……….……….……...…….……….………..., with telephone ……….…..….… and with email electronic ……….…..….………..
I hereby inform you that I withdraw from my contract of sale of the following good ..…….…..….……….…….……… ….……….……….……….…... ordered on …../……/……. and received on …../……/……, since I am within the period established by Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws grant me this.
In (City) …..…..….………..……….……., on (day) …..…... of (month) …..…..…. .…….. of (year) 20…....
Signed. D/Ms …..……….…..…..…..………..…….


*The withdrawal period will expire after 14 calendar days, starting from the day on which the customer or a third party indicated by the customer, other than the carrier, received the order.
Legal information.
We recommend that before exercising your right of withdrawal, you read this information.

Withdrawal Conditions

In accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, Revised Text of the General Law for the Defense of Consumers and Users and other complementary laws, TABLAS SURF COMPANY, SL makes available to buyers their right to exercise the withdrawal of the purchase made, within a period of 14 calendar days from receipt of the product, without having to give any reason and without incurring additional costs, except as provided for extraordinary expenses outside the basic shipping established in the General Conditions of Accepted purchase or for deterioration in the handling of the product for which the buyer is responsible.
Once the buyer has notified TABLAS SURF COMPANY, SL of the withdrawal, the buyer must return the items/products purchased as soon as possible and, in any case, within a maximum period of 20 calendar days from the notification of the desistance.
The right of withdrawal will not apply to:
a) The supply of goods made in accordance with the specifications of the consumer and user or clearly personalized.
b) The supply of goods that may deteriorate or expire quickly.
c) The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery.

Refund of the purchase amount

Once the return of the product has been received and it has been verified that the product is in the appropriate conditions and without any deterioration other than the transportation and opening of the product by the buyer, TABLAS SURF COMPANY, SL will proceed to refund the purchase amount.
Damage caused outside of those indicated above will be charged to the buyer.

4.1.- Products not subject to the right of withdrawal

In cases of orders made to measure or under the client's instructions, section c) of article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws, which provides the following:
“The right of withdrawal will not be applicable to contracts that refer to:
The supply of goods made in accordance with the specifications of the consumer and user or clearly personalized” . 
Consequently, in the case of custom-made products and/or personalized products according to the customer's instructions, the customer will not be able to exercise the right of withdrawal.

4.2.- Form of exercise of the right of withdrawal

To exercise the right of withdrawal, you must send the withdrawal form, accessible in this section, to TABLAS SURF COMPANY, SL in any of the following ways:
       

  • Through postal communication, at the following address: PASEO DEL MURO, 4. 33202 Gijón. Principality of Asturias.
  • Through telephone communication, at the telephone number 985 354 700 or
  • Through email addressed to  surftech@tablassurfshop.com

To comply with the withdrawal period, it is sufficient for the communication regarding the exercise of the right on your part to be sent before the corresponding period expires.
In case of withdrawal, all payments received will be returned. However, the customer must assume the direct cost of returning the goods.
Payment will be made without any undue delay and, in any case, at most, after 14 calendar days from the date on which the client reports the withdrawal. Said refund will be made using the same payment method used for the initial transaction, unless otherwise expressly provided; In any case, the client will not incur any expenses as a result of the refund.

20 - DISPUTE RESOLUTION. APPLICABLE LAW AND JURISDICTION

These General Conditions of Use, as well as the use of the Website, will be governed by Spanish law. Any dispute will be resolved before the courts corresponding to the registered office of TABLASSURFSHOP, subject to Spanish regulations.
In the event that any stipulation of these General Conditions of Use is unenforceable or void under the applicable legislation or as a consequence of a judicial or administrative resolution, such unenforceability or nullity will not make these General Conditions of Use unenforceable or invalid. null as a whole. In such cases, TABLASSURFSHOP will proceed to modify or replace said stipulation with another that is valid and enforceable and that, to the extent possible, achieves the objective and intention reflected in the original stipulation.